Description
Touchscreen repair for 6.5-inch Discover Media – VW, Škoda and MAN TGE
Your Touchscreen Discover Media or Composition Media 6.5 inches no longer responding, remains black or has display defects?
Keep your original radio and avoid the costly replacement of the entire multimedia system at the manufacturer’s workshop.
We provide services by appointment at Payerne and Nyon, as well as by Postal delivery from all over Switzerland.
- ✓ Complete replacement of the LCD screen + touch screen
- ✓ Price: £550
- ✓ 12-month warranty, parts and labor
- ✓ On-site repair in about 1 hour
- ✓ Repair by mail: usually 1 to 2 working days
- ✓ Preservation of your original car radio
Common problems with the Discover Media screen / Media composition
The multimedia displays in some Volkswagen, Škoda and MAN vehicles may show various defects over time. Our intervention allows us to remedy problems related to a defective LCD or touch screen.
- Tactile out of service: The screen no longer responds to pressure.
- Tactile partially defective: some areas are no longer responding.
- Black screen: no display despite the functioning of the radio.
- Lines on the screen: the appearance of horizontal or vertical lines.
- Dead pixels: presence of points or areas without signage.
- LCD defects or imperfections: Degraded image or partially unreadable.
- Cracked or broken screen: glass damaged after a collision.
If your car radio exhibits any of these symptoms, please send us a photo of the on-screen display as well as a photo of the off-screen display. We can verify the model and confirm the compatibility of the repair.
Repair fee for the 6.5-inch screen
Complete replacement of the LCD screen and the touchscreen glass:
£550
Our intervention consists of replacing the defective display unit while retaining your original multimedia unit.
This solution allows to solve the defects related to the screen, without having to replace the entire radio unnecessarily.
How is the repair carried out?
Repair on-site in Payerne or Nyon
We offer the repair of your screen Discover Media / Composition Media by appointment in our workshops in Payerne and in the Nyon region.
The intervention usually lasts about 1 hour.
You will collect your vehicle after the repair. Please contact us in advance to arrange an appointment.
Repair by postal delivery from all over Switzerland
- Contact us with a photo of your screen and the vehicle information.
- We are checking the compatibility of the multimedia system.
- We are sending you the repair form and the shipping address.
- Unmount your unit and ship it with the completed form.
- We will repair your radio and arrange for its return.
Repair period:
usually 1 to 2 working days after receipt,
excluding transport delays.
Important information:
Do not ship your car radio without receiving our repair form and the corresponding shipping address.
Your vehicle can remain usable during the absence of the radio, but some functions such as parking assist may be temporarily unavailable.
12-month warranty
At GenoProg, the complete replacement of the screen
Discover Media / Composition Media benefits
of one 12-month warranty on parts
replaced and the workforce.
Why repair your screen instead of replacing the radio?
- Savings: Avoid buying a complete multimedia unit.
- Original radio: Keep your existing system installed.
- Without reprogramming: no reprogramming required for the replacement of the screen.
- Speed: Repair possible in about 1 hour by appointment.
- Ecology: Extend the lifespan of your electronic equipment.
Vehicles compatible with repair
Our service only applies to certain car radios
Discover Media / Composition Media with 6.5-inch screen.
Compatibility depends on the exact version of the system installed.
Volkswagen (VW)
- Volkswagen Transporter T6 / T6.1 (2020–2023)
- Volkswagen Caravelle (2019–2020)
- Volkswagen Crafter (2019–2023)
- Volkswagen Atlas (2018–2019)
- Volkswagen Golf (2018–2019)
- Volkswagen Tiguan (2018–2019)
- Volkswagen Polo, according to equipment
- Volkswagen Jetta, according to equipment
MAN
- MAN TGE (2020–2023) equipped with compatible multimedia system
Skoda
- Skoda Fabia III (NJ5), Radio Navigation system (2018–2023)
Attention: This list is indicative.
A vehicle mentioned does not necessarily have
the same screen model. Send us a photo
to confirm compatibility before any intervention.
References Discover Media / Compatible media composition
The references concerned include:
- 3G0 035 869 B 3G0035869B 3CN 035 869 – 3CN035869 – WG8 – L62VW2 3G0 035 869 A – 3G0035869A 3G0 035 869 B – 3G0035869B 3CN 035 869 A – 3CN035869A 3CN 035 869 B – 3CN035869B 3CN 035 869 C – 3CN035869C 3CN 035 869 D – 3CN035869D 3CN 035 869 E – 3CN035869E 510 035 88 7A – 510035887A 2GA 035 869 – 2GA035869A 7C0 035 869 A – 7C0035869A
The references may vary depending on the vehicle
and the version of the radio. A check
The exact model remains necessary before repair.
Frequently asked questions about the Discover Media repair
My MAN TGE touchscreen is no longer working. Can it be repaired?
Yes, we offer the complete replacement of certain LCD touchscreens that are installed in the MAN TGE radio units. Send us a photo
to check the compatibility.
Can you repair the GPS screen of a VW Crafter?
Yes, some Volkswagen Crafter radio systems equipped with a compatible screen can benefit from our service. Compatibility must be
confirmed before the intervention.
How much does the repair of the Discover Media screen cost?
The complete replacement of the LCD screen and the touch glass is offered at £550.
How long does the repair take?
By appointment, the repair usually takes about 1 hour. For a radio sent by mail, expect 1 to 2 working days for the repair, excluding shipping.
Should the car radio be reprogrammed after the repair?
No, replacing the screen does not require any reprogramming of your original multimedia unit.
Is it possible to send my car radio?
Yes. We accept repairs by mail from all over Switzerland. Contact us before shipping to receive instructions and the repair form.
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